In the fast-growing sharing economy, the quality of the customer experience is essential. A recurring issue for shared vehicle services? The smell of cigarette smoke in the cabin, which can make a ride unpleasant. At Olfaktion, we have an innovative solution to tackle this problem: the NeOse.
A portable technology serving the customer experience
The NeOse marks a major step forward in odor analysis. Unlike its counterpart, the NeOse Advance, which requires heavy equipment and lab-based analysis, this new portable device enables on-the-spot analysis. Connected to a smartphone, it delivers instant results, making odor detection and analysis easier and faster.
How does this technology work?
In the case of cigarette odor in a shared car, the process relies on a methodology:
- Learning phase: The NeOse is exposed to the smell of cigarette smoke, which is processed and integrated as a baseline reference within our software.
- Comparative analysis: In the field, the device compares detected odors against this stored reference.
- Quick results: The system generates an odor identification result, directly accessible on a smartphone.
From data to quality
The effectiveness of the NeOse relies on its ability to collect and analyze odors. This data is processed by our software to ensure reliable detection, even in variable environments. The device is capable of distinguishing cigarette smoke from other odors present in the cabin.
Benefits of the NeOse
Using the NeOse allows for:
- Fast and objective vehicle checks
- Improved customer satisfaction
- Optimized hygiene and cleaning processes
Beyond the specific case of cigarette odor in shared cars, our innovation provides a practical solution to a common, everyday problem, transforming how businesses manage the quality of their services.
The NeOse reflects our commitment at Olfaktion: leveraging odor analysis technology to bring tangible improvements to user experiences.